Event Organizer Support

Getting Started

• Sign up for a MyZone Tickets Account
• Set Up Your Company Profile and Payout Information
• Set Up Your Event
• Getting Started with Entry Time Management
• How to use the MyZone Tickets Box Office
• How to Monitor and View Entry Times (Time Slots)

See all 8 articles

Event Management

• Adding and Editing Event Details
• Advanced Ticket Settings
• Adding and Editing Event Images
• How To Create A Multi-Day Event
• How To Edit Multi-Day Events
• How To Add Time Slots To Your Event

See all 13 articles

Reports and Statistics

• Accessing Customer Data & Communications
• How to Create and View Reports
• How to View Event Statements
• How To View Quick Event Statistics
• How to download your Will Call list

Administrative Settings

• How to add and manage Sub-Promoters
• How to add and manage your company users
• How to update your billing information
• How to import external orders
• How to view orders for your event

Pricing, Fees & Payouts

• Understanding MyZone Tickets Pricing
• Event Payout Policy
• How Do I Add My Payment Method?
• Chargebacks: Understanding the Essentials

Promotional Tools

• How to create multi-use coupon codes
• How to create single-use coupon codes
• How to send email campaigns to your customers
• How to send an email blast with MailChimp

Box Office Management

• iOS Box Office Beta Installation
• How to use MyZone Tickets Box Office
• How to use the iOS Box Office App
• How to create a Box Office Sales Report