How to Monitor and View Entry Times (Time Slots)

During your event you may need to monitor your Entry Times to ensure you maintain capacity due to strict guidelines or capacity laws.   

Watch this video tutorial.  You can find step by step instructions below:

To Monitor Entry Times for Single Day Events

• Log into your Event Dashboard
• Click View Events from the navigation menu
• Locate Your Event
• Click the name of the event
• Click the TimeSlots link at the top of the page
• Select the date you want to view from the date selector on the right-hand side

To Monitor Entry Times for Multi-Day Events

• Log into your Event Dashboard
• Click View Events from the navigation menu
• Locate Your Event
• Click 'Show Sub-Events'
• Locate the Date you want to view
• Click the name of the event
• Click the TimeSlots link at the top of the page
• Select the date you want to view from the date selector on the right-hand side

Section 1: "Tickets sold and tickets attendance by ticket type and time Slot"

The top section will give you a breakdown of tickets sold and attendance by ticket type and time slot.  This area is not the best for monitoring but does provide a nice breakdown of statistics if you want to know how many ticket types sold per time frame.

Section 2: "Tickets sold and tickets attendance by Time Slot"

The bottom section provides a more streamlined version that works best for monitoring time frames to make sure your event maintains capacity.  Here you will find the Entry Times, the number of tickets sold and attendance.

Troubleshooting

Does it look like your Entry Times are Overselling?

First, make sure you used the date selector on the right hand side to choose the date you want to view.    You are likely looking at All Dates if the number looks too big.

If you have used the date selector and it still shows your event is overselling.  Please contact us at ticketingsupport@myzone.com