All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond MyZone Tickets control will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, unable to attend the event due to personal reasons, price changes, sickness, family and medical emergencies.
Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket holder is aware that the Venue and Talent are subject to change. Ticket holder is aware that amenities promised by promoters are not guaranteed by MyZone Tickets and are not grounds for a refund, including but not limited to: VIP amenities, drink specials, gifts, express entry, special areas, celebrity guests.
If the event is postponed, you are eligible for a refund for the face value of the ticket (minus fees), however, you must submit an e-mail inquiry to firstname.lastname@example.org within five days of the originally scheduled event requesting a refund. Tickets purchased at a retail outlet or anywhere other than MyZone Tickets must be refunded at the original point of purchase.
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